* Minimum Credit Card Order of $15.00
Secure Online Order Form Here
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Moore Militaria
13220 Murphy Road, Suite 100
Stafford, Texas 77477
(281) 403-3500 phone
(281) 403-3044 fax
info@mooremilitaria.com
Ordering
Please email or call if you have any questions or would like to check on the availability of certain items. If we are unable to answer the phone, please leave a message or send us an email. If we are out of an item, or there is something special that you are looking for, please let us know. We will be happy to keep a "want list" for you and call you when we find your item.
Phone / Fax
To place an order over the phone, please call us at (281)
403-3500. We are in the office from 9:00am to 4:30pm Central
Standard Time, Monday through Friday. If we are not in, please leave your name,
phone number, mailing address, credit card information, and the items you are
ordering on the voicemail or leave a number and we will call you back. You may place an order by faxing the above
information to (281) 403-3044.
Online
Please click
HERE to go
to our secure online order form.
Please be sure to include all of the information
requested: your name, shipping address (please let us know if it is a business or
residence), billing address (if different), contact
information (daytime telephone number) and the items you would like to order.
We have had some problems with our email lately. If you do not receive a
confirmation / answer to your email within 24 hours, please resend your email to
assure it is delivered. We respond to ALL
inquiries that we receive, so if you do not hear back from us confirming your
order, we did not receive it. If you believe that your email has been "lost"
please try emailing directly at
wtmooreiiiNOSPAM@aol.com
Please
remove the "NOSPAM" part before sending or I will not receive it.
Method Of Payment:
Credit Card: We currently accept
Visa, Mastercard, and American Express. If paying by credit card, it is imperative that we have 1)
The 16 digit card number 2) the expiration date of the card 3) the complete
billing street address and zip code 4) the 3 digit security code on the back of
the card (for Visa / MC) or the 4 digit security code on the front of the card
(for Amex). If we do not have all of the above listed information we cannot
process your order with our updated system. Without the card present in the
store, the billing address must be keyed in to verify the card. Minimum credit
card order is $15.00 We do not accept PayPal.
International Credit Card Customers:
Please be aware that the Visa Electron Cards usually DO NOT work here. You need
to use a Visa Classic.
Certified Funds: Certified funds such as cashier's checks and money orders are welcome. Please call or email for a complete price with shipping. If paying by International Money Order, please add $3 for handling fees charged by the Bank to handle foreign issued items. When you mail in your payment, please include a note with your name, address, and a list of the items ordered to avoid confusion.
Western Union: For international customers without a credit card, we have found that Western Union is the easiest and safest way to send payment. Go to WesternUnion.com to locate a branch near you. Email us for a complete price with shipping. When you receive the complete quote back, you can send the payment to William T. Moore III and email us with the control number. We will then pick up the funds and ship your items. We do not accept bank wire transfers.
*Texas residents must add 8.25% sales tax to orders. All prices are subject to change without notice.
Restricted Items & Customs
*Restricted International Items: We cannot be certain of customs regulations of the many countries that we ship to. If you order an item that is in violation of your countries' customs regulations we are not responsible if it is seized. Please check with your local authorities BEFORE ordering questionable items such as helmets, flak vests, bayonets, etc.
*Customs Declarations: The customer is responsible for paying any and all customs duties, fees, or tariffs charged by their country. We will not falsify or understate the value of a package on your customs paperwork, nor will we mark the form as a "Gift" to avoid payment of duties. There is a 15% restocking fee plus return shipping to us (charged by customs) on international orders if the customer refuses the items at customs due to the taxes levied. It is your responsibility to be aware of any potential duties that you may owe.
*Restricted States in the US: State regulations regarding high capacity magazines, knives / bayonets, reproduction ordnance, etc. are noted in the item description. We will not ship restricted items to listed states. It is the responsibility of the customer to ensure that their state has no regulations against the items they order if it is not specifically listed.
Grading Information
NOS New Old Stock
Excellent Good, Strong Color, Minimal Wear
Very Good Light Wear, Light
Soiling, Some Fading,
No Frays, Holes, or Rips
Good
Completely Serviceable, May Have Small Repairs, Soiling.
Shipping Rates:
DOMESTIC ORDERS are typically shipped via UPS Ground which usually takes from 2 to 5 days depending on your state. Please provide an email address, phone number, and let us know if the shipping address is a business or residence. The price of shipping is based on the actual weight of the package to your zip code. If you need the items faster, please let us know as we have 2nd Day Service and Next Day Service available.
INTERNATIONAL ORDERS are shipped US Postal Service Express Mail or Global Priority Mail. We will not ship an international order via economy or surface due to the time (30 days +) and increased chance of loss.
All orders will be packed and shipped within two business days of being placed. Most orders actually ship the same day that they are received. You will only be charged for actual postage / shipping costs.
Returns / Exchanges:
If you are not completely satisfied, please notify us and we will make every effort to "make it right". Any return or exchange must be accompanied by the sales receipt or a copy. You must include a note with your return or exchange that clearly tells us what you would like us to do (refund, exchange for a different size, etc).
Returns: If you wish to return an item, you have 10 days from receipt of your order to return the goods. Items sent in for return must be in the same condition that they were shipped to you. A full refund minus shipping will be made in the same manner as the goods were paid for.
Exchanges: For exchanges, you have 10 days from receipt of your order to return the goods. Items sent in for exchange must be in the same condition that they were shipped to you. If you are returning the item as a result of a mistake that we have made in packing the order, we will gladly pick up the shipping. If you are returning the item because you ordered the wrong size or would like to exchange for a different size, you will be responsible for the shipping on your exchanged items.
Please note that same condition as it was received means as sent. If you break an item through use or rough manipulation it will not be covered. Please remember that most of our items are 40 plus years old and even if unissued are not as strong as newly made items due to natural fiber breakdown and time. We will not accept items for refund or exchange if they have been washed, are covered in pet hair, smell of cigarette smoke, etc.
Contact:
Moore Militaria
13220 Murphy Road, Suite 100
Stafford, Texas 77477
(281) 403-3500 phone
(281) 403-3044 fax
info@mooremilitaria.com